The AI chatbot for hot tub dealers that sells. From “what does it cost?” to a booked wet test.
A buyer writes on a Saturday evening, after your showroom has closed. Rexor Closer is the AI sales agent that takes the sale from that first question to the booked wet test and the paid deposit. We build it into your business and run it for you.
Website chatVeltmoor Spas
What does a 6-person hot tub cost? Our deck is pretty small.
Hi, I'm Veltmoor Spas' AI sales agent. Our 6-person models start at $8,900, delivered and set in place. How big is the deck, roughly?
About 10 by 12. That's more than we planned though.
Understood. Our lending partner offers monthly payments, and a wet test lets you feel the jets before you decide. Want the link to book one?
Wet test booked
Push back on it. Like your buyers do.
It sells Rexor Closer, with our real prices and the same rules your own closer will follow. Tell it what you sell, then push back.
Never share card details in a chat. Payments only go through a secure checkout link.
Chatbots answer spa questions. Rexor books the wet test.
What hot tub buyers ask, and what your closer does with it.
Price, size, power, delivery, financing. Your closer answers each question using only what you approved, matching the buyer's tone and language, then moves the sale toward the wet test.
| They ask | What your closer does | From |
|---|---|---|
| “How much is a hot tub?” | Gives the prices or ranges you confirmed, by model and size, then asks how many people will use it and where it will go. Rather not quote online? It says your team gives prices in the showroom, and offers to book a visit or a wet test. | Your price sheet |
| “Which one fits a 10 by 12 deck?” | Matches their space and the number of seats to the models you sell, using your own dimensions, and sends the photo or video of the closest one. | Your catalog |
| “Do I need a 240-volt outlet?” | Gives the electrical needs of each model, as written in your spec sheets. Anything about the wiring at their home goes to your team or your electrician. | Your spec sheets |
| “Can you deliver to the backyard?” | Explains your delivery and placement terms as you last confirmed them: what's included, what access you need, what costs extra. | Your delivery terms |
| “That's more than we planned.” | Takes the objection seriously and answers with your financing, what the price includes and your warranty. It never invents a discount. | Your price sheet |
| “Do you offer financing?” | Sends your lender's own application link and states only the financing terms you approved, never an approval. It never asks for a card number, an ID number or a password in the chat. | Your lender's link |
| “Can we try it first?” | Sends your own booking link for a wet test, with what to bring if you've set it out: a swimsuit and a towel. | Your booking link |
| “We paid the deposit. When does it arrive?” | Confirms the payment once it arrives and explains your next steps, as you wrote them. A complaint? It listens, reassures them with what you've set out and hands the case to your team. | Your process |
| “Can I talk to someone?” | Brings in your team with the conversation: an email alert on Starter, email and Telegram on Growth. | Your team |
A wet test booked on a Saturday evening, line by line.
Say you sell hot tubs. A couple writes in your website chat on a Saturday evening, after your showroom has closed.
7:42 PM · Website chat
Hi! What does a 6-person hot tub cost? Our deck is about 10 by 12 ft.
- Saturday evening. The showroom closed at 6.
7:43 PM
Hi, I'm Veltmoor Spas' AI sales agent.1 Our 6-person models start at $8,900, delivered and set in place.2 A 10 by 12 deck fits most of them. Will it sit on the deck itself, or on a pad next to it?3
- 1No form, no “we'll call you Monday”: the sale starts with the first reply.
- 2A price the owner confirmed at setup.
- 3The owner's own qualifying question, from the setup form.
7:45 PM
On the deck. Honestly, that's more than we planned.
7:46 PM
Fair enough, it's a real purchase.4 Our lending partner offers monthly payments, and the price includes the cover and the steps.5 Here's the 6-person model on a deck like yours:6Video 6-person hot tub on a 10 by 12 deck, 0:35Feeling the jets is the best way to decide. Want to book a private wet test?
- 4It acknowledges the budget, then answers it, instead of repeating the price.
- 5Only facts the owner approved. It never invents a discount.
- 6From the owner's own catalog. It picks the video that fits; it never sends anything else.
7:48 PM
Sure. Tomorrow afternoon?
7:48 PM
Great. Here's the link to pick a time tomorrow afternoon:
Book a wet test at Veltmoor7
Bring a swimsuit and a towel.
- 7The owner's own booking link, from the scheduling tool the business already uses.
7:50 PM
Booked for 2 PM!
- The booking shows in the owner's Monday report, with the whole conversation. Email alerts go out when a buyer gets a payment link or asks for a person (on Growth, on Telegram too).
Wherever hot tub buyers write, it sells.
One closer, the same prices and the same rules on every channel. Starter covers your website chat, your direct link and two messaging channels of your choice. Growth covers them all: WhatsApp, Telegram, website chat and email.
- Your website: any site that accepts one line of code: WordPress, Shopify, Wix, Squarespace, Webflow, Framer or a custom-built site. No website? Your closer has its own chat page, with a link and a QR code.
- WhatsApp: on your own business number, in your name. How WhatsApp works.
- Telegram: your own bot, in your business name. How Telegram works.
- Showroom signs, delivery trucks and flyers: your closer's QR code opens the conversation on the spot.
- Google Business Profile and Instagram bio: your closer's direct chat link.
- Email: forward the emails from your contact address, and your closer answers every inquiry.
- Early access: Messenger and Instagram Direct, on Growth or with Starter's Extra messaging channel option, through your own Meta app once Meta approves it. SMS or your own app on request, on Scale.
Pricing, by the reply.
You pay for the replies your closer sends, never per lead. Each message is one reply, and so is each photo, video or voice note.
| Plan | What it includes | Private trial ready |
|---|---|---|
| Starter$297 a month | 3,000 replies a month. Your website chat, your direct link and QR code, plus 2 messaging channels of your choice: WhatsApp, Telegram or email. Photos, videos and voice notes from your catalog, payment confirmation and after-sales. It follows up once with prospects who went quiet, by email or Telegram. Gets better every week, with your approval, and emails you when a prospect is ready to buy or asks for a person. | As soon as you approve your setup answers |
| Growth$497 a month | 7,000 replies a month. Every channel: WhatsApp, Telegram, your website chat and email, one closer behind all of them. Everything in Starter, plus: it reworks its objection answers every month on the deals it lost, and alerts you on Telegram as well as email when a prospect is ready to buy or asks for a person. 28% less per reply than Starter. | As soon as you approve your setup answers |
| ScaleCustom quote | Unlimited replies. Several websites or brands; SMS, Slack, Discord or your own app on top; one dedicated contact; custom integrations such as your CRM or calendar. | As soon as you approve your setup answers |
Not sold on your closer? 100% money back. Before your closer talks to a single customer, you try it in private, in a version only you can see. Tell us what's off and we fix it. Still not sold? We refund everything you paid. Guarantee terms.
Key terms. Prices are in USD, excluding any applicable taxes. Monthly plans carry a $297 setup fee, once, on the first invoice; yearly plans include the setup and give you 2 months free. Extra replies beyond your plan: $0.08 each on Starter, $0.06 on Growth. Monthly plans renew automatically every month and yearly plans every year until you cancel; you can cancel online at any time and the cancellation takes effect at the end of the paid month or year. Once your closer is live, the setup fee and the fees already paid are non-refundable. We do not guarantee any number of sales or results. Full details in our Terms of Service, Refund & Cancellation Policy and Acceptable Use Policy.
Questions from hot tub dealers.
Anything else: ask the closer above, any time, or write to contact@rexorgroup.com.
Will it quote prices for my hot tubs?
Only the prices or ranges you confirm. If you would rather not quote online, it says your team gives prices in the showroom, and offers to book a visit or a wet test.
How does it handle “too expensive”?
It asks what is really holding them back, then answers with the facts you approved: your financing, what the price includes, your warranty. Never an invented discount. A clear no ends the conversation, politely.
Can it book wet tests or take deposits?
Yes. It sends your own booking link, from the scheduling tool you already use, and your own payment link: Stripe, PayPal or your own checkout page. With Stripe, it confirms the payment automatically; with other providers, on request. Some showrooms call it a test soak: it uses your words.
What does it do with financing questions?
It sends your lender's own application link and states only the financing terms you approved. It never asks for a card number, an ID number or a password in the chat, and credit decisions stay with your lender.
Can it send photos, videos or voice notes?
Yes, from your own catalog: the photos, videos and voice notes you give us at setup, never anything else. Each one counts as one reply.
What happens after the sale?
It answers delivery, setup and water care questions with your own answers, and takes complaints with care: it listens, reassures the customer with what you've set out and hands the case to your team with the conversation. Refund decisions stay yours.
Does it follow up with buyers who go quiet?
Yes, on every plan, in conversations by email or on Telegram: one polite follow-up, 24 hours later. Just one, with no pressure, and never after a clear no.
Does it get better over time?
Every week. Each Monday, it proposes answers to the questions it could not handle, each one tested on 8 situations, and applies them the moment you say yes. One month in, it knows your buyers and what makes them buy. On Growth, it also reworks its objection answers every month, on the deals it lost.
Will my buyers know it is an AI?
Yes. It says so at the start of every conversation, and again whenever someone asks.
Does it answer enquiries from Australia and New Zealand?
Yes. We serve businesses established in Australia and New Zealand, as well as in the US, Canada (outside Quebec) and Singapore. Your closer answers each buyer in their own language, and plans are priced in USD.
Will it bring me more hot tub sales?
That's what it's for. No one can honestly promise you a number, so we don't. What you get: every inquiry answered at any hour with a real sales conversation and a clear next step, and a Monday report that shows every one of them.
Your buyers already write to you. Let a closer take it from there.
Tell it a hot tub is more than you planned, and watch how it answers. Then decide.
No sign-up, no email needed.