Questions about Rexor Closer

Yes. It says so once, in one short line at the start, and confirms it whenever someone asks. It never claims to be human. After that, it simply holds a good conversation.

It writes the way a good salesperson does: short messages, one question at a time, in the customer's language and in your tone. It says it's an AI at the start, and after that the conversation reads naturally.

It never makes things up. It says it doesn't have that detail and brings the conversation back to what it does know. The question then appears in your Monday report with a suggested answer, so once you approve it, your closer knows it.

Yes, like any AI. That's why each reply goes through automatic checks and a second AI reviewer before it's sent, and why it only works from facts you approved. A reply that fails the checks is rewritten or held back.

Yes. At setup you give us your catalog: product photos, videos, before-and-afters, and a few voice notes you record once. Your closer sends the right one when a customer asks, or when it helps the sale. It only ever sends files from your catalog.

It replies in the language each customer writes in, with the same facts and the same rules. Your facts can stay in English.

Yes, and you stay in control. Every week it lists the questions it couldn't answer and drafts the answers from your facts. You approve, edit or reject each one. Approved answers join its knowledge, and it is tested again before the update goes live. On Growth, we also rework its objection handling every month on the sales it lost. It never learns anything you haven't approved.

We can't promise a number, and we won't. What we do promise is that every customer gets an accurate answer and a clear next step, at any hour. Your Monday report shows exactly what it did.

WhatsApp, Telegram, your website and email are included, and your closer also has its own chat link and QR code for your bio, your Google profile and your flyers. On Scale, we connect it to Instagram Direct, Messenger, SMS, Slack, Discord or your own app.

Yes, on your own WhatsApp Business number, in your name. You open the account with Meta (we guide you, about an hour) and Meta bills you its own fees directly. Replies to people who write to you first are free up to 1,000 a month per number, then usually less than 2 cents each depending on the country. Meta decides who can use WhatsApp: adult and dating businesses are excluded, and promotional follow-ups to US numbers are not delivered.

You create a bot with Telegram's @BotFather in about 3 minutes, following our guide, and your closer answers there. Checkout and booking links appear as buttons under its messages.

Any site that accepts one line of code: WordPress, Shopify, Wix, Squarespace, Webflow, Framer or a custom site. Some builders only allow added code on their paid plans. No website? Your closer has its own chat page, with a link and a QR code.

No. It works in written conversations only.

No. It only replies to people who write to you first. On Growth, it can send one follow-up to a customer who went quiet, on Telegram or by email.

Yes, with Stripe. You connect your account during setup; when a payment arrives, your closer confirms it to the customer and moves on to the next step. Other payment providers are available on request.

No. Your customers pay on your own checkout, and the money goes straight to your account. We never see card details.

Yes. After the payment it stays in the conversation: order questions, delivery, changes, how-to questions. Complaints, anything outside your rules and any refund decision go to your team with the full conversation.

No. Refund requests and complaints go to your team with the conversation and the customer's contact, and the customer is told someone from your team will get back to them.

No. We install and manage everything. You fill in one form and send us your catalog files. Each channel needs one simple step on your side, with a guide: pasting a line of code, opening your WhatsApp Business account with Meta, creating a Telegram bot, or forwarding an email address.

Within 5 business days after your setup form is complete, or 48 hours on the Growth plan. It only goes live after you approve it in the sandbox.

Your offers and prices, your rules, a few messages that show your tone, your catalog files, any voice notes you want it to use, your Stripe account or payment links, your booking link if you have one, and who should receive alerts.

Then it never goes live, and you get your setup fee back. You test your closer in a private sandbox first; if you decide not to go live, tell us within 14 days of receiving your sandbox and we refund the $297 setup fee in full.

Yes. Email us new prices, products or rules at any time and we update your closer. You also approve new answers every Monday.

A reply is one message your closer sends, and each photo, video or voice note counts as one too. The payment confirmation doesn't count, and neither do your customers' messages or the alerts and reports we send you.

Extra replies are billed at $0.05 each. Your weekly report shows your usage, and you can move to a bigger plan at any time.

No. You test your closer in a private sandbox before it goes live, and the setup fee is refunded if you decide not to go live.

Yes, at any time, online. There is no commitment. Your plan stays active until the end of the month you've paid for.

You do, directly to Meta, on your own account. Replies to customers who wrote first are free up to 1,000 a month per number, then charged per message depending on the country.

We process them only to run your closer, as your data processor. Conversations are kept 12 months by default, then deleted. See our Privacy Policy and Data Processing Addendum.

No. Your conversations are never used to train a shared AI model. What your closer learns comes from answers you approved, and it stays yours.

Rexor Closer is a service of REXOR GROUP LLC, a company registered in New Mexico, USA. You can reach us at contact@rexorgroup.com.