What Rexor Closer does, message by message
It talks with your customers, shows them what they're buying, handles their doubts, takes them to payment and stays for the after-sales. Each part of the job is shown below the way your customers would see it, with fictional businesses.
It holds a real conversation
It asks before it pitches, follows how each person writes, and treats “I need to think about it” as a question to explore rather than a goodbye. Here is a full exchange with Northline, a coaching business, late on a Sunday. The notes say what the closer is doing at each step.
11:04 PM
Hey, saw your post. How much is the mentorship?
- Sunday night. Nobody on the team is working, and a lead like this one goes cold by Monday.
11:04 PM
Hey Jordan, I'm Northline's AI sales agent.1 It's $2,400 for the 12 weeks, or 3 payments of $850. Before I send you anything, what are you working on right now?2
- 1One short line to say it is an AI. Then it talks like a person.
- 2It qualifies before it pitches, with the questions you chose.
11:06 PM
Running a small agency. Honestly it's a lot of money. I need to think about it.
11:06 PM
Fair enough. Is it more the price, or whether you'll have the time with an agency to run?3
- 3It doesn't take “I need to think about it” as an answer. It looks for the real objection, politely.
11:09 PM
Time, mostly. I'm already doing 60-hour weeks.
11:09 PM
Then this matters: the program takes about 2 hours a week, and every session is recorded, so you can catch up whenever you want.4 Want to join the January group?
- 4Only facts the business approved. No invented discount, no fake deadline.
11:11 PM
Ok, let's do it.
11:11 PM
Great: the January group, in 3 payments of $850. Here's your secure link for the first one:
pay.northline.co/january5
- 5The business's own payment link. The money goes straight to them, never through us.
WhatsApp · Example with a fictional business. The behavior is the one your closer gets.
It shows the product, from your own catalog
At setup you send us your files: product photos, design renders, videos, before-and-afters. Each one gets a short description that you approve, so your closer knows what the file shows and when it helps.
When a Blue Mesa Pools customer asks what the Lagoon would look like with a spa, the closer sends the render. It only ever sends files you provided, and it never edits them.
- Photos
- JPG or PNG, up to 5 MB each
- Videos
- MP4, up to 16 MB each
- Counted as
- One reply per file sent
- Where
- Website chat, Telegram and WhatsApp
Today
Hi, what would the Lagoon look like with a spa? Our yard is about 40 by 30 ft
4:12 PMHi Daniel, I'm Blue Mesa's AI sales agent. A yard that size fits the Lagoon 8 × 4 m with room for a deck. Here it is with the spa at the deep end:
4:12 PM
Lagoon 8 × 4 m, with spa4:12 PMWow. How much would that be?
4:15 PMThe Lagoon with a spa usually comes to $58,000 to $72,000, depending on access and finishes. The site visit is free and gives you a fixed quote. Want the link to book it?
4:15 PMYes, Saturday if possible
4:16 PMIt sends voice notes you recorded once
Record a few short voice notes: a welcome, the story of your business, the answer to the question everyone asks. You tell us when each one should be used, and your closer sends it at that moment.
Your customers hear you. The closer never imitates a voice and never generates one: it only sends recordings you made.
- Formats
- M4A, MP3 or OGG, up to 16 MB each
- Length
- Under a minute works best
- Counted as
- One reply per voice note sent
Today
/start
9:28 PMHi, I'm Northline's AI sales agent. I can tell you about the 12-week program, the price and the next group. What are you working on at the moment?
9:28 PMI run a small design agency, 3 people. Who's actually behind this?
9:30 PMSam, the founder. He ran an agency for 9 years before starting Northline. He recorded this for you:
9:30 PMOk, that's exactly my situation. How do I join?
9:34 PMYou can pay $2,400 once, or 3 monthly payments of $850. Which works better for you?
9:34 PMIt takes them to payment and confirms it
When the customer is ready, your closer sends your own checkout link. Stripe tells it when the payment goes through, and only then does it send the confirmation. If someone says “I paid” before that, it tells them the payment hasn't shown up yet.
Is the Arlo available in natural oak?
Hi, I'm Kova's AI sales agent. Yes, the Arlo comes in natural and smoked oak, and both are in stock. Delivery is free and takes 5 to 7 business days.
Great, I'll take the natural one
Here's your secure checkout for the Arlo 8-seater in natural oak, $1,890:
Pay securely
Payment confirmed: $1,890. Thank you! If you have a question about your order, ask me here.
- Payment provider
- Stripe, connected during setup. Other providers on request
- Where the money goes
- Straight to your account, never through us
- Card details
- Never typed in the chat, only on the checkout page
- Bookings
- Your own booking link, for calls, visits and tours
- Confirmation
- Written in advance, in the customer's language. Not counted as a reply
It stays with the customer after the sale
Once the payment is confirmed, your closer stops selling and switches to service: order questions, delivery, how-to questions, small changes. It answers from the after-sales facts you gave it.
Refunds, complaints and anything outside your rules go to your team with the full conversation. The customer is told someone will get back to them.
Monday
Hi! The table arrived 🎉 How do I look after the oak?
6:20 PMCongratulations! Wipe it with a soft, dry cloth, and use the oil from the care kit twice a year. Avoid putting hot dishes straight on the wood.
6:20 PMThanks! Also there's a small scratch on one leg
6:22 PMSorry about that. I've sent it to Kova's customer care team with your order and this conversation, and someone from the team will get back to you.
6:22 PMOk, thank you
6:23 PMYour team takes over when it should
Your closer does the selling, so it doesn't pass customers on because a question is hard. When someone insists on talking to a person, or has a complaint, a refund request or a question about an existing order, it takes their contact, tells them your team will get back to them, and sends you the conversation.
On Growth and Scale, you also get an alert when a customer is ready to buy, so you can follow the sale or step in.
- Starter
- Email alert when a customer asks for a person
- Growth and Scale
- Telegram and email alerts when a customer asks for a person and when a payment link goes out
- In each alert
- The last 20 messages and the contact the customer gave
Today
A prospect wants to talk to your team (Blue Mesa Pools) A prospect asked to talk to a person. Your AI closer told them your team will get back to them. Contact they gave: (602) 555-0148 Conversation (last 6 messages): Prospect: I'd still rather talk to someone about the permit. My number is (602) 555-0148. Your AI closer: Got it. I've passed your number to the Blue Mesa team, and someone will get back to you.
2:17 PMA prospect is ready to buy (Blue Mesa Pools) Your AI closer just sent your payment link to a prospect who is ready to buy. Contact they gave: daniel.k@fastmail.com
4:16 PMIt follows up once, then lets go
On Growth, when a customer goes quiet after your closer's last message, it sends one follow-up 24 hours later, written and checked like any other reply. One only, and never after a clear no.
Follow-ups go out on Telegram and by email.
Yesterday
You can pay $2,400 once, or 3 monthly payments of $850. Which works better for you?
9:34 PMLet me check with my partner first
9:41 PMFair enough. Will she ask more about the price, or about the time it takes?
9:41 PMToday
Hi Jordan, did your partner have any questions about the program? I can answer them right here.
9:45 PMShe asked if the sessions are recorded
10:02 PMThey are, every one of them, so you can catch up whenever you want. Would you like the link for the January group?
10:02 PMIt answers in the customer's language
Your closer replies in the language each customer writes in, with the same facts and the same rules. Your facts can stay in English.
In English: “Hi, do you ship to Miami?” “Hi! I'm Kova's AI sales agent. Yes, we ship across the US and delivery is free. Which table are you interested in?” “The Arlo in natural oak.” “Good choice. It's in stock and arrives in 5 to 7 business days. Shall I send you the payment link?”
Today
Hola, ¿hacen envíos a Miami?
1:05 PM¡Hola! Soy el agente comercial de IA de Kova. Sí, enviamos a todo Estados Unidos y el envío es gratis. ¿Qué mesa te interesa?
1:05 PMLa Arlo de roble natural
1:07 PMBuena elección. Está disponible y llega en 5 a 7 días hábiles. ¿Te envío el enlace de pago?
1:07 PMIt gets better every week, with your approval
Every Monday you get a report: conversations, replies used, payment links sent, payments confirmed, handovers. It also lists the questions your closer couldn't answer, each with a suggested answer written from your facts.
You approve, edit or reject each one on a private page. Approved answers are tested, then added to what it knows. On Growth and Scale, we also rework its answers to objections every month, based on the sales it lost.
- DAY 1
It knows your offer
Your website, prices, rules and tone. Every fact confirmed by you before it talks to anyone.
- DAY 15
It knows your customers' questions
The ones it couldn't answer came back on Mondays. One approval each, and it knows them for good.
- DAY 80
It knows what makes them buy
Hundreds of your real conversations later, it answers the questions your customers actually ask. On Growth, its objection handling is also reworked every month.
It never learns anything you haven't approved, and your conversations never train a shared AI model.
To Sam, Northline
Subject Your weekly Rexor Closer report (Northline)
Monday, 8:00 AM
Your Rexor Closer report for the week of Oct 13 to Oct 19
- conversations this week
- 38
- replies used in October, of 10,000
- 1,236
- payment links sent
- 14
- payments confirmed
- 9
Q: “Can I pay over 6 months?”
Suggested answer: Not at the moment. You can pay in full, or in 3 payments of $850, one a month.
Q: “Can my business partner join too?”
Suggested answer: Yes, a second person from the same business can join for [your price for a second seat].
It sounds like a person and says it's an AI
Every reply goes through automatic checks and a second AI reviewer before it's sent. A reply that fails is rewritten or held back. Five things your closer never does:
- Claim to be a person.It says it is an AI, and says it again whenever someone asks.
- Invent a price, a discount or a promise.If it's not in the facts you approved, it doesn't say it.
- Take card details in the chat.It only sends your secure checkout link.
- Ignore a customer who insists on a person.Your team is alerted, with the conversation and their contact.
- Keep pushing after a clear no.It thanks the customer and stops.
The closer on our homepage sells Rexor Closer, live. Try it with your own objections.